FAQ

Everything you need to know about

Cyful is an AI-driven cyber insurance platform that empowers insurers partners to measure, underwrite, and manage cyber risk. It transforms abstract cyber exposure into quantifiable, defensible, and governable risk enabling sustainable cyber protection for both large enterprises and SMEs.

Cyful serves three core audiences: (1) Insurance and Takaful providers looking to offer cyber cover but lacking the tools to assess and quantify risk; (2) Enterprises and SMEs that want to understand their cyber exposure and secure coverage; and (3) Individuals seeking protection from cybercrime in the digital age.

Yes. Cyful offers full white-label branding including your logo, colours, and domain. AI-driven modules can be customized to insurer-specific requirements, and the platform supports cloud, on-premise, or hybrid deployment. This enables insurers to launch cyber insurance products faster without building technology from scratch.

Cyful gives insurers complete control over their risk questionaire setup. Partners can define configurable risk by industry and geography, adjust thresholds and weightings and update configurations as threats evolve.

No. Cyful is a decision-support platform that:

  • Enhances underwriter judgment
  • Provides consistent inputs for actuarial models
  • Reduces noise and subjectivity

Human expertise remains central.

Yes. Cyful’s assessment classification system allows insurers to set thresholds that trigger automated policy issuance for low-risk customers, while routing higher-risk applicants to advanced assessment modules for more detailed scrutiny.

Yes. Cyful is API-ready and designed to integrate into existing insurance operations without replacing core systems. It supports cloud-native, on-premise, and hybrid deployment models.

Yes. Cyful offers a free Risk Assessment tool on its website (cyful.net/risk-assessment). Simply provide basic details about your organization and you will receive a one-page snapshot covering risk and vulnerability summary.

Cyful offers four service modules: RiskLens (essential and advanced cyber risk assessment), ShieldVerify (penetration testing from an external attacker’s perspective, including blackbox and comprehensive internal/grey-box testing), Defense360 (gap assessment against NIST/ISO 27001/CIS and a prioritized remediation roadmap), and CyberAware (online cybersecurity awareness training for individuals and executives).

Contact the Cyful team at contact@cyful.net or use the contact form at cyful.net/contacts.